skipass refunds


For the 2021/2022 winter season, Dolomiti Superski has developed a system of guarantees that will ensure right from the beginning the maximum transparency and safety for everyone who wants to purchase a season or a multi-day ski pass. Those who decide to purchase a Dolomiti Superski season ski pass will benefit from certain guarantees in the event of a new lockdown of at least 10 consecutive days, at various territorial levels – whether there is a total lockdown or in case of total closure of one of the 12 ski areas in which villages the user resides or lodges. Within 30 days from the start of the lockdown or closure, the passholder may exercise this right of withdrawal, if not yet used its season ski pass for 40 days, by filling out an online form. By doing so, the refund procedure will start, and the ski pass will be deactivated. Alternatively, the user can decide to keep his ski pass active and therefore continue skiing until the end of the season in the open ski areas. In this case there will be no refund. 
The refund threshold for Dolomiti Superski season ski passes will decrease every two weeks in relation to the remaining duration of the winter season, starting from 15th December 2021. For example, a lockdown that occurs before 15th January 2022 grants a refund of 55% of the ski pass price purchased by the customer. The next deadline is scheduled for 31st January, where the refund will be 40%. It will continue like this until April 1st 2022, the date upon which the repayment threshold is zeroed out. Refunds will be made in monetary form via bank transfer. 

by 15/12/2021


by 31/12/2021


by 15/01/2022


by 31/01/2022


by 15/02/2022


by 28/02/2022


by 15/03/2022


by 31/03/2022

after 01/04/2022 no refund granted



Holders of multi-day Dolomiti Superski passes have the same right of withdrawal as in the two cases mentioned above, as well as in the event of a positive diagnosis of the SARS-CoV-2 virus or a precautionary quarantine measure. In such cases, the non-useable days will be refunded in accordance with the price list for multi-day ski passes.

Example: the skier has purchased the Dolomiti Superski 6-day ski pass, and in case of closure on the third day the remaining four days will be refunded.

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